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The IT infrastructure of your company is the backbone of the business. It’s essential to make sure you’re following best practices when it comes to security measures to keep it protected. Cybersecurity is a growing concern for all organizations, especially in today’s post-pandemic era, with hybrid workplaces becoming the new norm. Employees have become the weakest link in most cyberattacks, and their devices are frequently at risk in the absence of adequate cyber safety measures. 

A recent survey shows over half a million people were affected between February and May 2020 by breaches in which the personal data of video conferencing users was stolen and sold on the dark web.

Most small and medium business enterprises do not have a solid and reliable IT help desk to address and prepare for such a crisis. In the absence of a dedicated support system, they fail to put in place robust and updated security policies to prevent such incidents in the first place. That’s one of the primary reasons many companies prefer to outsource their IT Help Desk service.

Here are seven ways you can increase your IT security to protect your company from cyber threats.


Malware damages your productivity and creates a massive risk to your customers. Protect your network from hackers by installing antivirus software on all your laptops and mobile devices. More importantly, make sure it is up to date. Install updates as soon as they become available. 


Backups are essential to keeping your company’s data safe. In a recent survey by Symantec, 72% of companies reported losing data in the last 12 months due to an accident or ransomware attack. Over a third of companies failed to back up at least one system in the previous 12 months. Not taking the proper measures to back up your data can leave you open to cyberattacks. The good news is that you can always back up your information through the cloud if your hardware is compromised. If something should happen to your device, your data can still be recovered and maintained.


Malicious actors and threat groups are using the COVID-19 pandemic as an opportunity to deploy tailored phishing campaigns. These campaigns target employee or business financial assets. They attempt to solicit account credentials or release malware (including ransomware) onto enterprise networks. Send out emails and messages information about new threats to be wary and act with caution. 


The most obvious thing you can do to improve your IT security is to always use a strong password. These vary from password managers to changing your Facebook password every 30 days or so. You should also change your passwords frequently. 


Cybersecurity without encryption is entirely ineffective. Encryption helps to keep the data you are working with secure by scrambling the data such that it can only be read by someone with a secret key. Personal information and data are managed are stored on disk and  in the cloud or on servers with an ongoing connection to the web. It’s nearly impossible to do business of any kind without your personal data ending up in an organization’s networked computer system, which is why it’s important to know how to help keep that data private.


Cybersecurity training is an effective way to secure your company from cyberattacks. The training should focus on protecting the company’s business infrastructure and the devices of employees. Training should include scenarios that will simulate a real cyberattack that could potentially spread to other companies. 


Use of new technology, intelligent techniques, and tools. Companies can use advanced tools such as host checking (a tool to check the security posture of an endpoint before authorizing access to corporate information systems) to reinforce the security of remote working. Businesses should encourage the proactive use of cyber threat intelligence to identify relevant indicators and address known attacks.

Making your company more secure is an ongoing process, and no solution is foolproof. The only way to stay safe is by being proactive and having dedicated IT support. Organizations are often affected because they are not prepared or equipped with the right tools and resources to stay technologically relevant. The in-house IT team is often overburdened with business-as-usual tasks that leave little time and resources for security measures. Also, they often do not have the requisite technical knowledge to match up to the pace of technological changes. 

The solution lies in outsourcing your IT needs to trusted experts who can customize the solution to suit your organization. Look for a partner who can provide IT support at various levels and across multiple disciplines, providing onsite support and remote support in today’s hybrid work culture.